Accessibility Statement

We're committed to welcoming all guests. Here's what you should know about our location:

Entry & Parking

‍Our restaurant is located on the ground floor of a mixed-use building in downtown Hilo. Street-side entrance has a few steps up from the curb (no handrails currently). We have one accessible parking space in the shared lot; distance to our side door entrance varies. The side door entrance has a small curb. We encourage calling ahead at [808-969-1000] so we can best assist you and ensure accommodations are in place.

Interior

‍Wheelchair navigation between tables is possible. We have two ground-level tables; booth seating and high-top tables are elevated. Our sushi bar seating is also elevated. The karaoke lounge is accessed through a separate door.

Restroom

‍The bathroom is shared with other building tenants and requires a key to enter—our staff can provide this.

How We Can Help

‍Reservations are strongly encouraged so we can prepare for your specific needs. Please call ahead at [808-969-1000] if you have questions or need assistance. Our team is happy to work with you.

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Mom's Hilo is committed to ensuring digital accessibility for all users. We strive to make our website usable by everyone, including people with disabilities, and we continually work to improve the user experience for all visitors.

Our Commitment

‍We follow Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to ensure our site is:

• Perceivable: Easy to see and hear
• Operable: Easy to navigate with keyboard and assistive technology
• Understandable: Clear and easy to comprehend
• Robust: Compatible with assistive technologies

Accessibility Features

• Alt text for images
• Keyboard navigation support
• Clear heading structure
• Color contrast standards
• Readable font sizes
• Mobile-friendly responsive design

Report an Issue

‍If you encounter any accessibility barriers on our site, please contact us at [808-969-1000]. We welcome your feedback and will work to resolve issues promptly.

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